Getting Help

 

For a description of the site's functions and features, select Help from the menu.

The BuyAutomation.com site maintains a Knowledge base with general information.

For instant messaging type assistance click the LivePerson link (BuyAutomation.com only). This is manned from 8:00 AM to 5:00 PM EST. You can reach the GSC until 8:00 PM EST by calling 1-866-746-6477.

NOTE: The LivePerson Image does not display. If you have added http://www.BuyAutomation.com as a trusted site in Internet Explorer and the LivePerson image does not display you need to add LivePerson to your trusted sites as well.

For further assistance and /or feedback, please feel free to use the "Send questions and comments to …" link at the bottom of the site.

Training sessions to use the site are offered regularly. Click the Training link on the Home Page to sign up. Once you have completed three training sessions and the corresponding labs, you become a "certified user".

è   To print your certificate:

·  Select Help | Certification from the TopBar menu, and click the link Print your certificate. 

Phone Support

For BuyAutomation.com contact the Global Client Support Center:

·  1-866-746-6477 (U.S.A)

·  1-508-549-2424 (International locations)