Basket Error Messages

Click the errorimage\errorli.gif icon to display details about an item’s problems.

Message in Basket

Explanation

User Action before their basket is Checked Out:

Availability Date Error

The item is not available on the date it is requested for.

Click on the error icon and set the "Requested Date" after the Available date.

OR

Delete the item from the basket.

Invalid Selections

The items configuration is not valid.

Click on the edit icon to open the configurator. Make selections until you reach a valid configuration.

Product not found in database

The item is no longer available.

Delete the item from your basket OR enter as Custom Resale

Reprice

Currency/Pricing Control has been changed by the user.

Click Reprice button OR Right mouse click and select Reprice calculation.

Reprice later

The product data is being updated.

You can still add items to the basket, but you have to wait for Reprice function to finish before you can check out the basket.

Requested Date Error

The items requested date is before today.

Date will automatically default to the lead time

 

Blue Error Icons image\warningli.gif are informational only. Click the icon to view what is pertinent to the model code.